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General.
Ticketpolice.com acts as an intermediary between buyers and ticket brokers
to facilitate the purchase and sale of event tickets and as such, is not directly
involved in the actual ticket sale transaction between the buyers and ticket
brokers. The following are the rules or "Terms" that govern use of
the Ticketpolice.com Web site ("Site") by you, the user of the
Site ("User"). By using or visiting the Site, User expressly agrees
to be bound by these Terms and to follow these Terms and all applicable laws
and regulations governing the Site. Ticketpolice.com reserves the right to
change these Terms at any time, effective immediately upon posting on the Site.
If User violates these Terms of Use, Ticketpolice.com may terminate User's
access to the Site, bar User from future use of the Site, cancel User's ticket
order, and/or take appropriate legal action against User.
Orders.
Orders through Ticketpolice.com will be fulfilled by one of our network of
participating brokers. Contact information for the broker who fulfills your order
(Fulfilling Broker) will be provided to User during the purchase process. If
you lose this information User may contact Ticketpolice.com@ticketnetwork.com
to get information about the order. All sales are final. Since tickets are a
one-of-a-kind item and not replaceable, there are no refunds, exchanges or cancellations.
If an event is postponed, tickets will be honored for the rescheduled date. New
tickets will not need to be issued. If an event is cancelled without a rescheduled
date, User will need to contact the Fulfilling Broker for a refund. The Fulfilling
Broker may require the User to return the supplied tickets at User's expense
before receiving any refund User may be entitled to due to cancellation. Ticketpolice.com
is not responsible for providing or securing this refund for User. Any shipping
and handling charges are not refundable. Neither Ticketpolice.com nor the
Fulfilling Broker will issue exchanges or refunds after a purchase has been made
or for lost, stolen, damaged or destroyed tickets. When User receives tickets,
User should keep them in a safe place. Please note that direct sunlight or heat
may damage tickets.
Occasionally tickets ordered may no longer be available at the price or in the
quantity originally ordered at the time the order is received. If equivalent
or better seat locations are available at the same price, and User has chosen
to be automatically upgraded, the Fulfilling Broker will fill the order with
the alternative seat locations. If User is automatically upgraded, User's credit
card will be charged at the time the order is received and User will be contacted
for notification of the new seat locations. If User has not chosen to be automatically
upgraded, a representative from the Fulfilling Broker may contact User to discuss
alternative seat locations, and User's credit card will not be charged until
we have received permission from User to fill your order with alternative seat
locations.
In Order to protect our users from fraud, a user may be required to provide additional
proof of identify on any order. Proof of identity may include but is not limited
to a signed credit card authorization and/or photocopies of notarized public
documents such as a state driver's license or federal passport.
All orders are shipped via User's chosen shipping method to the billing address
of User's credit card (no exceptions). Most orders are processed the same business
day in which they are received. Orders placed after business hours may be processed
on the next business day. For certain events, tickets may not be available for
immediate shipment. In this case, a representative from the Fulfilling Broker
will contact User with notification of an approximate shipping date. Tickets
will be shipped when available, and choice of an expedited delivery method does
not guarantee that tickets will be shipped immediately. All shipments will require
a signature at the point of delivery. Customers outside of the United States
must choose an International Delivery option. If any other option is chosen for
an order outside the United States, the shipping cost may be adjusted by the
Fulfilling Broker after the order is placed to use the International Rate.
If User specifies a shipping address that does not allow for Delivery Verification,
such as a Post Office Box, User may be required to pay an additional fee to cover
the additional risks associated with this type of order. If such a shipping address
is used, the Fulfilling Broker will, at their discretion, either contact you
about the additional fee prior to shipping or cancel your order and notify you
of such cancellation.
Pricing
Tickets sold through our site are from secondary ticket market brokers and are
being resold in many cases above the price or "face value" listed on
the ticket. Ticketpolice.com and its participating brokers are not directly
affiliated with any performer, sports team, or venue and we do not act as a primary
sale box office.
Ticketpolice.com cannot confirm the price of an item until you order; however,
the Fulfilling Broker does NOT charge your credit card until after the ticket
has been secured. Despite Ticketpolice.com's best efforts, a small number
of the items listed on the Site may be mispriced. If the Fulfilling Broker discovers
an item's correct price is higher than the stated price, the Fulfilling Broker
will, at their discretion, either contact you for instructions before shipping
or cancel your order and notify you of such cancellation.
Prices stated on the Site do not include any state or other local taxes that
may apply to User's order. All prices are in United States Dollars (USD) unless
otherwise specifically stated.
Credit Card Charges.
If TicketNetwork Direct is the broker handling your order, the name TicketNetwork
Direct will appear on your credit card statement rather than Ticketpolice.com.
If another broker is handling your order, their business name rather than Ticketpolice.com
will be the name appearing on your statement. If you have any questions about
charges on your credit card statement feel free to contact us at Ticketpolice.com@ticketnetwork.com.
Permitted Use.
User agrees that User is only authorized to visit, view and to retain a copy
of pages of this Site for User's own personal use, and that you shall not duplicate,
download, publish, modify or otherwise distribute the material on this Site for
any purpose other than to review event and promotional information, for personal
use, or to purchase tickets or merchandise for User's personal use, unless otherwise
specifically authorized by Ticketpolice.com to do so. The content and software
on this Site is the property of Ticketpolice.com and/or its suppliers and
is protected by U.S. and international copyright laws.
Links.
The Site may automatically produce search results that reference or link to third
party sites throughout the World Wide Web. Ticketpolice.com has no control
over these sites or the content within them. Ticketpolice.com cannot guarantee,
represent or warrant that the content contained in the sites is accurate, legal
and/or inoffensive. Ticketpolice.com does not endorse the content of any
third party site, nor do we warrant that they will not contain viruses or otherwise
impact User's computer systems. By using the Site to search for or link to another
site, User agrees and understands that User may not make any claim against Ticketpolice.com
for any damages or losses, whatsoever, resulting from use of the Site to obtain
search results or to link to another site. If User experiences a problem with
a link from the Site, please notify us at Ticketpolice.com@ticketnetwork.com
and we will investigate User's claim and take any actions we deem appropriate
in our sole discretion.
Violation of the Terms.
Ticketpolice.com, in its sole discretion, and without prior notice, may terminate
User's access to the Site, cancel User's ticket order or exercise any other remedy
available to it.. User agrees that monetary damages may not provide a sufficient
remedy to Ticketpolice.com for violations of these terms and conditions and
User consents to injunctive or other equitable relief for such violations. Ticketpolice.com
may release User information if required by law or subpoena, or if the information
is necessary or appropriate to release to address an unlawful or harmful activity.
Ticketpolice.com is not required to provide any refund to User if you are
terminated as a user of this Site.
Copyright Policy.
All text, graphics, files, applets, scripts, software and other works on the
Site are the copyrighted works of Ticketpolice.com. All Rights Reserved.
Any unauthorized redistribution or reproduction of any copyrighted materials
on the Site is strictly prohibited. Ticketpolice.com, Ticketpolice.com
and www.Ticketpolice.com are protected marks of Ticketpolice.com.
Ticketpolice.com reserves the right to terminate the privileges of any User
who uses this Site to unlawfully transmit or receive copyrighted material without
a license or express consent, valid defense or fair use exemption to do so. After
proper notification by the copyright holder or its agent to us, and confirmation
through court order or admission by the User that they have used this Site as
an instrument of unlawful infringement, we will terminate the infringing Users'
rights to use and/or access to this Site. We may, also in our sole discretion,
decide to terminate a User's rights to use or access to the Site prior to that
time if we believe that the alleged infringement has occurred.
Disclaimers.
Ticketpolice.com MAKES NO ASSURANCES THAT THE SITE WILL BE ERROR-FREE, UNINTERRUPTED,
OR PROVIDE SPECIFIC RESULTS FROM USE OF THE SITE OR ANY SITE CONTENT, SEARCH
OR LINK THEREIN. THE SITE AND SITE CONTENT ARE DELIVERED ON AN "AS-IS" AND "AS-AVAILABLE" BASIS.
Ticketpolice.com MAKES NO ASSURANCES THAT FILES USER ACCESSES OR DOWNLOADS
FROM THE SITE WILL BE FREE OF VIRUSES OR CONTAMINATION OR DESTRUCTIVE FEATURES.
Ticketpolice.com DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING
ALSO ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
Ticketpolice.com WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM
THE USE OF THIS SITE, INCLUDING WITHOUT LIMITATION, DIRECT, INDIRECT, INCIDENTAL,
SPECIAL, PUNITIVE, LOSS OF BUSINESS OR LOSS OF PROFITS OR CONSEQUENTIAL DAMAGES,
WHETHER BASED UPON BREACH OF CONTRACT, BREACH OF WARRANTY, TORT, NEGLIGENCE,
PRODUCT LIABILITY OF OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
Ticketpolice.com DISCLAIMS ANY AND ALL LIABILITY FOR THE ACTS, OMISSIONS
AND CONDUCT OF ANY THIRD PARTY USERS, Ticketpolice.com USERS, ADVERTISERS
AND/OR SPONSORS ON THE SITE, IN CONNECTION WITH THE Ticketpolice.com SERVICE
OR OTHERWISE RELATED TO YOUR USE OF THE SITE AND/OR THE Ticketpolice.com
SERVICE. Ticketpolice.com IS NOT RESPONSIBLE FOR THE PRODUCTS, SERVICES,
ACTIONS OR FAILURE TO ACT OF ANY TICKET BROKER, VENUE, PERFORMER, PROMOTER OR
OTHER THIRD PARTY IN CONNECTION WITH OR REFERENCED ON THE SITE.
Limitation on Liability.
Except in jurisdictions where such provisions are restricted, in no event will
Ticketpolice.com be liable to User for any indirect, consequential, exemplary,
incidental, special or punitive damages, including lost profits, even if Ticketpolice.com
has been advised of the possibility of such damages.
Disputes.
If there is any dispute about or involving the Site, by using the Site, User
agrees that the dispute will be governed by the laws of the State of Connecticut
without regard to its conflict of law provisions. User agrees to personal jurisdiction
by venue in the state and federal courts of the State of Connecticut, City of
Hartford.
Indemnity.
User agrees to indemnify and hold Ticketpolice.com, its subsidiaries, affiliates,
officers, agents and other partners and employees, harmless from any loss, liability,
claim or demand, including reasonable attorneys' fees, made by any third party
due to or arising out of User's use of the Site, including also User's use of
the Site to provide a link to another site or to upload content or other information
to the Site.
Registration.
Certain areas of the Site are provided solely to registered Users of the Site.
Any User registering for such access agrees to provide true and accurate information
during the registration process. Ticketpolice.com reserves the right to terminate
the access of Users should Ticketpolice.com know, or have reasonable grounds
to suspect that a User has entered false of misleading information during the
registration process. ALL REGISTERED USERS MUST BE OVER EIGHTEEN (18) YEARS OF
AGE. Children under the age of eighteen (18) shall not be permitted to register.
Ticketpolice.com reserves the right to require valid credit card information
as proof of legal age. Ticketpolice.com maintains a strict online Privacy
Policy and will not sell or provide User credit card information to third parties.
User Account.
User will select a username and password as part of the registration process.
All User account pages are protected with Secure Socket Layer (SSL) encryption.
User is fully responsible for maintaining the confidentiality of their username
and password. User agrees to immediately notify Ticketpolice.com at Ticketpolice.com@ticketnetwork.com
should User know, or have reasonable grounds to suspect, that the username or
password have been compromised. Ticketpolice.com shall not be responsible
for User's failure to abide by this paragraph. Ticketpolice.com may, in its
sole discretion, terminate the User's account for any reason. Under no circumstances
shall Ticketpolice.com be liable to any User or third party for termination
of a User's account.
Third Party Advertisers.
Ticketpolice.com may allow third party advertisers to advertise on the Site.
Ticketpolice.com undertakes no responsibility for User's dealings with, including
any on-line or other purchases from, any third party advertisers. Ticketpolice.com
shall not be responsible for any loss or damage incurred by User in its dealings
with third party advertisers.
Privacy Policy.
This privacy policy (Privacy Policy) covers Ticketpolice.com' treatment of
personal or personally identifiable information (Personal Information) that may
be collected when User is on the Site and when User uses Ticketpolice.com
services. This Privacy Policy does not apply to the practices of companies or
individuals that Ticketpolice.com does not own or exercise supervisory control
over, or to third party advertisers on the Site. Ticketpolice.com may collect
Personal Information when User uses certain services on the Site or when User
visits cookie-enabled web pages. Ticketpolice.com may also log your IP address
when User accesses the Site. Ticketpolice.com uses this Personal Information
to fulfill requests for our services or products, to contact Users regarding
changes to our Site or our business, and to customize the content that User might
see on the Site. Ticketpolice.com may also use "cookie" files to
better service User needs by creating a customized template or web page to the
Site. Ticketpolice.com will not sell or rent User's Personal Information
to any individual, business or government entity unless requested by User or
if Ticketpolice.com is required to respond to court orders, subpoenas or
other legal process. Ticketpolice.com reserves the right to amend this policy
at any time. Ticketpolice.com will contact registered Users by email or shall
post a notice of changes in its Site, when and if the terms of this policy are
amended. |